Applies to :
Windows 8, Windows 8 RT, Windows 8.1, Windows 8.1 RT
• Sometimes some apps may need to up to date but out of dated your pc cause the problem, So make sure your pc is up to date.
• For PC security some apps might be blocked by windows firewall to help you pc more secure. For this problem you need to make allow for this apps, see the “Allow an app to receive info through the firewall” section of Windows Firewall from start to finish.
• Turn on automatic app updates, this will help you to find update. Sometimes apps itself have problem and update might fix it.
• If all this things will not work on you then final things you need to do is Re-install the app.